MOCK EXAM Working as a CCTV Operator in the Private Security Industry

1.

A CCTV operator has monitored a violent crime and tells their manager that they are
stressed.
Which of these indicators supports this?

They are exercising regularly

They are being punctual

They are constantly worrying

They are being assertive

2.

What is a key responsibility of the CCTV control room manager?

To ensure the organisation operates family friendly procedures

To remove and store sensitive data

To report all absence from work when it lasts more than 5 days

To follow the Home Office guidance

3.

A CCTV operator is asked to target an individual and consults the operational
procedures.
What is the purpose of them doing this?

To reduce the need for incident reporting

To protect against malpractice claims

To avoid subject access requests

To justify intrusive surveillance

4.

Which of these is an impact of following CCTV operational procedures?

It reduces camera patrol times

It reduces the need for training

It increases risks to staff

It ensures integrity

5.

A CCTV operator performing a routine camera patrol notices that a building appears
to be insecure.
Which of these actions should the CCTV operator take?

Review previous footage

Inform the supervisor

Update the fault log

Begin time lapse recording

6.

How can CCTV operatives ensure that they work effectively with other agencies?

By allowing others to use the equipment

By providing intelligence and information

By asking for clarification and questioning

By keeping all information confidential

7.

Several operators in a CCTV control room appear to be suffering the effects of stress.
Which of these would help them reduce these effects?

Maintaining a positive attitude

Consuming caffeinated drinks

Adopting a passive attitude

Drinking alcoholic beverages

8.

How should CCTV operators deal with multiple incidents?

Work as a team and recruit volunteers

Use staff from other agencies to rotate tasks

Work as a team and prioritise incidents

Use equipment from other organisations

9.

How does Article 14 of the Human Rights Act impact on the use of CCTV?

By using the recordings to ensure the person has the right of a fair trial

By allowing people to view all recordings within a 24-hour period

By insisting that recordings are only viewed by police

By ensuring that people are not discriminated in any way

10.

What impact does the Data Protection Act have on CCTV operators?

It requires the operator to take 15-minute breaks every hour

It requires the operator to document in writing any observations

They must store all recordings to prevent unauthorised access

They must switch off cameras when children are in open view

11.

Which of these is a component of a surveillance system?

Dedicated phone lines

Headphones

Touch screen

Printer

12.

CCTV should be used to prevent and reduce crime and for

publishing and advertising

recording entry to night clubs

monitoring traffic flow

collecting data on people

13.

How should CCTV operators deal with feeling stressed after viewing and dealing with an emotional situation?

Speak with their manager and talk through the options

Take time to reflect on the situation but do not talk to anyone

Take time off work till they feel better and ready to return

Speak with their families and friends who can support

14.

What is a consequence of a CCTV operator breaching confidentiality?

Reduction of civil claims

Identification of training needs

Increase in insurance

Risk of prosecution

15.

The police have contacted a CCTV control room and asked for a known suspect to be
tracked through the system.
Which of these roles is responsible for doing this?

CCTV owner

CCTV supervisor

CCTV operator

CCTV manager

16.

There is a major incident in the area.
How should the CCTV operator assist the emergency services?

By providing first aid

By conducting proactive monitoring

By informing the media

By creating multiple copies of footage

17.

A CCTV operator provided information regarding an incident to a newspaper.
Which data protection principle has been breached?

Process data fairly and lawfully

Not disclose data to unauthorised individuals

Keep data accurate and up to date

Not keep data longer than necessary

18.

Under Display Screen Equipment Regulations, what must employers conduct for
CCTV operators?

Noise level monitoring

Workstation risk assessment

Ventilation assessment

Temperature monitoring

19.

A CCTV operator has targeted a vehicle used in crime.
Which of these methods will confirm the operator has the correct vehicle?

PTZ

ANPR

Infrared

Biometrics

20.

Why is it important for a CCTV control room to have dedicated links with third
parties?

It reduces court attendances

It identifies operator training needs

It assesses compliance with protocols

It enables communication with other agencies

21.

Under the Display Screen Equipment Regulations, CCTV operators must have

monitors which are bigger than 24 inches

a swivel chair that can rotate 360°

their workplace risk assessed for their own needs

yearly refresher training arranged for them

22.

What is the main purpose of a CCTV system?

To help with traffic management issues

To reduce the number of operators needed

To undertake directed covert surveillance

To assist in close protection assignments

23.

What is the purpose of the Information Commissioner’s Data Protection Code of
Practice within the CCTV industry?

To authorise the use of covert surveillance equipment

To legislate on the employment of CCTV operators

To determine how long footage should be retained

To establish the best practice for CCTV operators

24.

When using CCTV, how does “AFR” operate?

It works by identifying faces

It allows images to be fully recorded

It allows for accurate frame retention

It works by identifying adults

25.

What impact does the Code of Practice have on using CCTV?

It helps to ensure staff are all trained on using the equipment

It assists proprietors and owners to record others covertly

The code helps to identify who can access the system and how

The code provides a set of principles that should be followed

26.

What is the importance of keeping rough notes?

To reduce stress levels

To justify expenditure

To use for evidence

To prevent discrimination

27.

How should a CCTV operator assist the Border Agency?

By confiscating identification documents

By making a citizen’s arrest

By identifying who to deport

By monitoring the movement of people

28.

How does human rights legislation impact on a CCTV operator’s duties?

They must ensure monitoring is done using calibrated cameras

They must ensure monitoring is recorded digitally

They must ensure monitoring is necessary

They must ensure monitoring is done using a range of cameras

29.

A CCTV operator employed by a local authority receives a number of requests.
Which of these would be dealt with under freedom of information legislation?

A request for the local authority to provide data

A request to the local authority to delete recordings

A request for additional recordings to be made

A request to correct recorded personal details

30.

Under the Protection of Freedoms Act, which of these requires authorisation?

To follow people on foot

To use overt surveillance

To record audio footage

To use directed surveillance

31.

Which of these is a non-crime incident?

Theft

Robbery

Flood

Assault

MOCK EXAM for Working as a CCTV Operator in the Private Security Industry Module 2

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