1. What is the benefit of a “pub watch scheme”?

2. Mandatory signs are always

3. Which class of fire involves flammable liquid?

4. When security operatives wish to make an arrest, they must

5. For security operatives, a key principle for customer service should include

6. What colour is the background on a warning sign?

7. What information should be included in a handover report?

8. Which of these is a likely indicator of terrorist activity?

9. Which of these instances is likely to indicate that a person is at risk of harm?

10. Which of these must be present for a fire to exist?

11. A security operative has made an arrest. The police attend.
What should the security officer do?

12. A victim of domestic violence approaches a security operative for advice in order to
reduce the risk of further harm.
What action should the security operative take?

13. A security operative is witness to a personal injury.
What details should they enter in the accident book?

14. Which of these is a common hazard for a security operative when searching bags?

15. Typical workplace hazards for security operatives include

16. An audible fire alarm is activated.
What is the responsibility of a fire marshal when they hear this alarm?

17. A security operative is new to a site.
Why is it most important for them to recognise the fire evacuation principles?

18. Which of these is a CCTV operator not allowed to record due to privacy issues?

19. Under GDPR, security operatives must ensure any information on people is used

20. Which of the following is a key purpose of the private security industry?

21. A security operative is dealing with a customer query.

What quality should the security operative show to help the customer?

22. Building work is taking place on the premises where a security operative is present.
What is the employer’s responsibility in this situation?

23. Class “B” fires relate to

24. A security operative working near a government building observes a group of
individuals taking photographs of the security systems.
What action should the security operative take?

25. A security organisation has recently employed a member of staff who uses
a wheelchair.
What must the organisation ensure in order to comply with equality legislation,
before this member of staff begins their role?

26. Which of these fire sources should a CO2 fire extinguisher be used on?

27. A security operative is working alone on a site.
Which of the following is a risk in this situation?

28. A customer requests a telephone number and the security operative writes down
the information.
What is the importance of doing this?

29. How should a security operative reduce the risks of personal attack when
working alone?

30. What is the importance of accurate record keeping?

31. Which of these is a fire safety measure?

32. How should a security operative address unacceptable behaviour?

33. What is the purpose of the Approved Contractor Scheme?

34. A security operative discovers a suspicious package.
What action should they take first?

35. A security operative is on duty when they hear a fire alarm.
What is the security operative’s priority?

36. Which of these is an external customer for a security operative?

37. What action should security operatives take when they are concerned a child is at risk
of sexual exploitation?

38. What is the purpose of assignment instructions?

39. A security operative has been injured.
Which of these situations is reportable under RIDDOR?

40. Which of these is a function of the Security Industry Authority (SIA)?

41. A security officer arrests an intruder on-site.
Which of these should the security officer complete?

42. Following a serious conflict incident, the security team meets to discuss experiences
and share strategies it has used in the past to resolve such situations. Why is this
important?

43. A security operative is giving information to a customer who has learning difficulties.
How should the security operative meet this customer’s needs?

44. Which of these is not a licensable role under the Private Security Industry Act?

45. What information must a security operative give to a person they are detaining?

46. Which of these is an aim of the Private Security Industry Act?

47. Which of the following is a licensable activity under the Private Security Act?

48. A security operative has discovered a fire and has activated the fire alarm.
What should they do next?

49. Which of these is a feature of non-verbal communication?

50. A security operative brings a civil case against a member of the public for causing
them personal injury.
What standard of proof will be needed to win this case?

51. Why is it important to reflect on conflict situations?

52. A security operative has been involved in a violent incident, and is worried about
returning to work.
Why should they seek the support of their colleagues?

53. A security operative is finishing their shift and preparing a handover brief.
Which of these should be included in the briefing?

54. A number of city centre premises communicate through a shared radio link.
Which of these is a benefit of doing this for the organisations involved?

55. Which of these is a key purpose of the private security industry?

56. The purpose of the Approved Contractor Scheme includes

57. A security operative has witnessed a serious assault.
Under what circumstances should the security officer arrest the alleged offender?